Frequently Asked Questions
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Most Popular Questions
READY TO SHIP - HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY PACKAGE?
We have a standard 24-48 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review your shipping method to receive an estimated timeframe of received your package.
******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS******
WHEN WILL I RECEIVE MY UNIT?
READY TO SHIP ORDERS
After your order confirmation, processing time can take up to 48 hours prior shipping. You will then receive an email with all the tracking informations.
Domestic in Canada 1-4 days
International 5-14 days
CUSTOMIZED WIGS
The confection time may vary between 20-31 business days after the payment and all the informations received (measurements)
Then we ship the order :
Domestic in Canada 1-3 days
International 5-10 days
STARTER UNiTS
Processing time may vary between 15-20 business days after the reception of the payment. If you decided to have the unit styled by me, please add 3-5 business days to those delays.
Please review your shipping method to receive an estimated timeframe of received your package.
******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS******
HOW MANY BUNDLES SHOULD I ORDER?
The key to determining how many bundles to purchase depends on the lengths you are wanting. As all bundles are the same weight (100grams), the longer bundles have shorter wefts, and the shorter bundles have longer wefts. For a wig, we recommend 2-3 bundles of hair for length below 18". For lengths over 20”, we recommend ordering 3-5 bundles of hair. If you desire an install with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure. A closure is a great addition to your install, as you will have no leave-out. This is considered a full protective style, and none of your hair will be exposed.
HOW SHOULD I CARE FOR MY HAIR?
All virgin hair reacts differently to product and regimens. Please be mindful to stay away from ingredients that can strip your extensions of moisture such as parabens, sulfate, and silicone. These products usually tend to have a high alcohol content which dehydrates the hair follicle of its nutrients. Heavy oils are also not necessary to care for your extensions as it can weigh down your hair pattern. By rule of thumb, we recommend co-washing your bundles weekly and shampooing bi-weekly to rid your bundles of any excess product. Deep conditioning can be done as needed.
CAN I SEW MY WIG ON? CAN I GLUE IT ON? CAN I WEAR IT GLUELESS?
Yes, yes, yes ! You can sew, glue or wear our units directly with the elastic band. If you wish to receive your unit without any combs or elastic band please leave this in the comment section of your order.
CAN I WASH/STRAIGHTEN/CURL/SWIM IN MY WIG?
Yes of course! Our units are made with 100% real human hair. Just take great care of them after a swim by washing (to get rid of the salt) and conditioning the unit. When you straighten your units it is recommended to use a heat protector to get the most of it.
SUPREME INDIAN VS PERUVIAN
The Supreme collection offers you flawless lace for both hair type. Flawless lace is an upgraded version of our regular swiss lace offered for our Elite and Starter wigs. Flawless lace is thinner and stronger than HD. With flawless lace you will be able to achieve super melted lace easily!
Indian hair vs Peruvian hair : India hair is lightweight and natural. This hair has thinner strands compared to thee Peruvian hair.
Peruvian hair will last you for a life time, this hair type will easily take color to reach an healthy super blond or ay other desired style.
Because Indian hair is thinner, we don't recommend bleaching it after a level 8-9.
Advices from Bakira : If you don't plan on bleaching your hair and you're looking for amazing hair, go for Indian! Budget saver matching with amazing quality.
For all my fashionnistas who wants to try new styles with the same wig, invest in a Peruvian unit. Thicker strands will allow you to switch colored styles as mush as needed and the hair will stay A1!